Dedicated Compliance Team
GEO devotes considerable resources to assuring total compliance with contractual requirements and that integrity, professionalism, and quality are maintained.
To this end, an independent Compliance Division, established in early 2012, is responsible for monitoring all operations to ensure compliance with the various standards and contractual requirements for each agreement. This enhanced attention to compliance monitoring was added as an independent body to enhance and strengthen operational oversight and quality assurance at all GEO Group and subsidiary contracts.
A key element of GEO’s commitment to quality is the compliance department. The compliance department is an independent department reporting directly to the Chairman, Founder and CEO. In having an independent line of authority, the focus of the department remains on compliance issues, allowing the department to concentrate on auditing, monitoring and evaluating compliance levels and the development of corrective action plans and performance improvement actions.
The department staff:
What the Compliance Department Does
This team has developed meaningful audit tools based on GEO Corporate and Divisional policies and our government partners’ policies and standards. Using those tools, a team of Compliance-led auditors travels to facilities across the country, conducting 3-4 day annual reviews using a team of 3-8 subject matter experts and reviewing all standards applicable to each specific facility or site. This annual review is conducted at all GEO facilities every year. In addition, a follow-up review is conducted within 4-6 months of the annual review at each of our U.S. Corrections/Detention facilities. Findings from government-conducted audits or monitoring are also monitored and tracked for sustained compliance. The department has two Directors specializing in areas that cross divisions:
American Correctional Association (ACA)
American Correctional Association (ACA) accreditation is intended to improve facility operations through adherence to more than 525 independent standards relevant to all areas/operations of the corrections and detention facilities, including safety, security, order, inmate care, programs, justice, and administration.The Director of Accreditation & Compliance’s staff facilitate the accreditation process from initial contact through assessment, contracting, preparation, the accreditation audit, and lastly the appearance before the Commission on Accreditation for Corrections panel for a final accreditation decision.
The Director of Accreditation is the resource and heart of the ACA process, leading facilities in both U.S. Corrections/Detention and Residential Reentry through the process. Many of GEO’s contracts require ACA accreditation and GEO meets those requirements of the customer.
In 2011, the Company went further and committed to be accredited in all qualified facilities. All GEO facilities that qualify to be accredited are now accredited. As new facilities join GEO, either through new awards or through acquisitions, they are put on the schedule for initial accreditation within 18 months.
View GEO facilities and their most recent ACA Accreditation scores
Prison Rape Elimination Act (PREA)
The GEO Group mandates zero tolerance towards all forms of Sexual Abuse and Sexual Harassment in all its facilities. When a GEO operational subsidiary, business unit or program falls within the scope of the Prison Rape Elimination Act of 2003, GEO will comply with these regulations as required. GEO is in the third year of PREA Certification Audits and continues to successfully be certified by the independent DOJ auditors.
The Director of Compliance/PREA Coordinator is the driving force behind the successful implementation of GEO’s PREA (Prison Rape Elimination Act) program in all corrections/detention facilities, residential reentry facilities, and youth services facilities.
The facilities which have been certified, frequently have exceeded certain standards in the following areas:
Learn More About GEO's PREA Program
Quality Assurance Conference
Each year, the Compliance Department holds an annual Quality Assurance Conference for GEO compliance professionals. Compliance and Quality Assurance Administrators from all GEO Corrections and Detention, Reentry Services and Youth Services facilities travel to GEO’s Corporate Headquarters in Boca Raton for a week of intensive training.
The Conference includes workshops on Critical Thinking, DMAIC (Six Sigma), Standard Operating Procedures, PREA Auditing, HIPAA and Records Retention, OSHA and ACA. Additionally, the Quality Assurance Conference has opened the lines of communication between Compliance Administrators of different groups and with Corporate Compliance staff.